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USAGC.org Green Card lottery scam

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USAGC.org Green Card lottery scam

Unread postby krakiras » Thu Mar 06, 2014 2:31 pm

Hi guys,

Recently (Jan'14) I was tricked by USAGC.org into two purchases for total amount $ 1,116. I decided to do follow up research and realized that USAGC is a scam company. My next steps were blocking my credit card, requesting charge back in by bank and at the same time from USAGC customer support team.
• Supervisor Yulia Simpson (yuliasimpson@usagc.com);
• "support" <support@usagc.org>;
• Phone contacts appears to be from Russian mobiles -- but I realize that they might use IP Telephone services).

In a 5 working days I was contacted by USAGC by phone and had short conversation with another supervisor -- Irina. She asked me what is wrong and why I want to cancel my membership. I told that I don't trust this company anymore as I did specified all my reasons in by email. In answer she told that I agreed to all the terms from this company and I can't now request any charge backs or refund. I told that:
1. I'm sure that payment method when they ask for CC number and CVV over phone or by email is illegal. Services provided are not trustworthy.
2. I forbid them to keep my personal data and use them for placing by application on official US site (which is dvlottery.state.gov by the way).
3. I insist on canceling USAGC services whatsoever and insist on full refund.

Irina informed me that I can't request any refund. That she will freeze my application form for now but won't delete my data. Full chargeback is not possible -- only partial refund in a manner of discount. But not more.
I insisted on my initial requirements based on statement that their services are not legal; they can't keep and use my personal data without my permission. As a service company (as they claim to be) they can't stop me from cancelling their service cause it is against law protecting customer rights (that is my interpretation of course).

I also informed Irina that I created reports on official sites that will help to build cases against them (see http://travel.state.gov/content/visas/e ... fraud.html). Here is a list:

1. http://www.ftc.gov/complaint
2. http://www.econsumer.gov/ -- joint effort of consumer protection agencies from 17 nations (posted by FTC);
3. http://www.ic3.gov/ -- Federal Bureau of Investigation (FBI), internet crime complaint center.
4. http://www.usdoj.gov/spam.htm -- department  of justice.

In a few ours after phone call Irina sent me email where promised to do a charge back for second purchase only in a 14 business days. Today is 03/06/2014 -- 14 days are not over and I don't see refund from USAGC. So no result yet, but I will continue my struggle anyway. Will keep you posted.

If you accidentally become victim of USAGC.org I recommend following steps:
1. Block and reissue credit card (it won't prevent them to refund money if they will as far as I was informed in my bank).
2. Report fraud and request charge back in you bank.
3. Request full refund by phone and/or email to USAGC.org customer support.
4. Report scam on the official sites provided above.

I know that FBI won't investigate each individual case. But if sufficient amount of reports will be filed -- probably they will act on them eventually.

Good luck!
krakiras
New survivor
 
Posts: 5
Joined: Thu Mar 06, 2014 2:13 pm

Re: USAGC.org Green Card lottery scam

Unread postby SlapHappy » Thu Mar 06, 2014 3:59 pm

Sorry that you were scammed. :(
Make sure that you file a dispute with the credit card company for each charge. The company will try to delay you as long as possible in filing your complaint with your credit card company so that you will miss the deadline for filing the complaint. If you have not filed a charge back on the second credit card charge, file it as soon as possible.

More information on this scam is posted here, as well.
http://www.419scammersexposed.com/datab ... .php?e=302

Can you please post the emails with headers from the company, MINUS YOUR EMAIL ADDRESS AND NAME [XXXX IT OUT] and also the telephone numbers they used? Thanks.
If anyone asks you for money on the Internet they are always a scammer, 100% of the time.
Blackmail Scammed? Go here: https://www.scamsurvivors.com/blackmail/#/
FAQ viewtopic.php?f=3&t=19
Victim of a scam? Go here: https://scamsurvivors.com/forum/viewtop ... =3&t=26504
User avatar
SlapHappy
Retired admin/co creator
 
Posts: 44968
Joined: Tue Apr 17, 2012 5:18 am
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Re: USAGC.org Green Card lottery scam

Unread postby krakiras » Thu Mar 06, 2014 4:52 pm

Thank you, SlapHappy. I will post emails from USAGC.org. Although I realized that they are in russian all the time.
Even when I filed complaints to CS team in english they replied later on in russian. Here some contact information from their site:
===========================
USAGC ORGANIZATION
Office # 1793
14781 Memorial Drive
Houston, TX 77079
USA
===========================
USAGC ORGANIZATION
Agiou Andreou Street 332
Patrician chambers
CY3035 Limassol
Republic of Cyprus (Southern)
===========================
Turkish office
19 Mayıs mah. İnönü cad. Sümer sok. Zitaş Plaza C-2 Blok
No : 5
Kozyatağı-Erenköyc
Istanbul, Turkey
90-216-4116027
===========================
fax: 1-202-318-4492
phone: 1-866-243-4612 ; 06:00 am (GMT - London time) - 08:00 pm (GMT - London time)
krakiras
New survivor
 
Posts: 5
Joined: Thu Mar 06, 2014 2:13 pm

Re: USAGC.org Green Card lottery scam

Unread postby krakiras » Thu Mar 06, 2014 5:14 pm

#1 =========================================================================
Green Card 01/29/14 04:16 PMLess info yuliasimpson@usagc.com To: xxxxxxx@xxxx.com
Здравствуйте Xxxxx Xxxxx,

Для завершения вашей регистрации на програму Грин Кард нажмите на эту ссылку:

http:/ /74.217.224.194/step1.aspx

После завершения обязательно вышлите сообщение о завершении регисрации на email

С уважением
Юлия

http:/ /www.mygreencard.com

#2 =========================================================================
Payment confirmation for Xxxx Xxxx 01/29/14 04:23 PMLess info"USAGC.ORG" <Payment-confirmation@usagc-mail.org>
Кому:
Xxxx Xxxx

Подтверждение платежа USAGC Organization
Office #1793
14781 Memorial Drive
Texas, USA
Благодарим за довери е к организации USAGC и подачу заявления н а получение Грин-кар ты.

Пожалуйста, проверьт е информацию по плат ежу и заявлению:
Номер заявки: xxxxxxxxx
Пароль: xxxxxxxx
Вид заявки: xxxxxx
дата платежа: 2014-01-29 13-23-08
Всего лет: x
Оплата будет показана как*: http:/ /www.USAGC.org or Green Card or
YEKE* http:/ /www.USAGC.com
VIP членство: Да
* С помощью дескриптора платежа наша комиссия отображается в выписке по вашей кредитной ка рте
Пожалуйста, войдите в свое заявление здесь и убедитесь, что все данные и фотографии обновлены верно.

За любыми разъяснения ми, пожалуйста, связыв айтесь с нами в любое время одим из следующих способов:
Тел: 1-866-243-4612
Эл. Почта:support@usagc.org
Новое - Онлайн-чат с нашим агентом
С уважением,
Команда поддержки USAGC
http:/ /www.usagc.org click here to chat

Согласно нашим запися м, Вы подписались на с айт организации 2014-01-29 13-23-08
Если вы больше не хотите получать наши сообще ния, то нажмите сюда
или пошлите свой запрос по почтовому адресу:
USAGC Organization Office # 1793 14781 Memorial Drive Houston, TX 77079 USA

#3 =========================================================================
Green Card Info
01/29/14 04:25 PM
Less info
yuliasimpson@usagc.com
To:
xxxxx@xxxxxxx.com

Hello Xxxx Xxxx,
The program will provide you the best position, as well as the best chances to win the AMERICAN GREEN CARD.
In addition, the program will assist you with the following benefits:
The 4 years Premium Membership :
* Guaranteed 4 years of participation in the governmental program.
* Personal care on your application with A personal Agent.
---------------------------------------------------------------------------------------------------------------------------------------------
Please remember to update your application online if any of the following information changes:
Marital status, children, education level, and all contact information (e-mail, telephone, home address).
*THIS IS IMPORTANT FOR YOUR WINNING NOTIFICATION*
---------------------------------------------------------------------------------------------------------------------------------------------
LOG IN Information - You can now enter to our website as a Member and change your Details of your Application only if you need.
Website address to log in: www. usagc.org
User name: xxxx@xxxxxxx.com 
Password: xxxxxxxx
Please attach your application number which is "xxxxxxxxx" when you send them.
Payment information:
1. Payment by credit card Visa Card
2. Total sum: Application 328€ 
3. Payment collected by: Usagc.org 
http:/ /www.mygreencard.com
Compositional rules for the photos: 
1. The photo must be personal (each family member with his own photo). Group photos are not allowed.
2. Face and body must be in focus and facing the camera and the eyes should be looking directly to
the camera. Dark or patterned backgrounds are not acceptable. (white background)
3. The head should not be tilted up, down or to the side, and should cover about 50% of the area of the photo.
4. The background must be neutral, light-colored background (white background).
5. Sunglasses or other paraphernalia that detracts from the face are not allowed.
6. Hats or other head coverings are not allowed (unless due to religious beliefs).
7. Photos of military, airline or other personnel wearing hats are not allowed.
8. The image MUST be in color. 
Thank you for your time and effort. Please send these photos within the next 1-2 weeks.


Best regards, 
Yulia
USAGC Supervizor

It was lovely speaking with you, we wish you the best of luck and hope to see you here in America as soon as possible, all the best.

Tel: +1 - 866 - 243 - 4612
Fax: +1 - 202 - 318 - 4492 
Office # 1793
14781 Memorial Drive
Houston, TX 77079
USA
USAGC Organization 
Making your American dream comes true... 
http:/ /www.usagc.org
************************************************************************************
This footnote confirms that this email message has been scanned by
PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses.
***********************************************************************************
#4 =========================================================================
Acknowledge: Fw: Re: The U.S Immigration Package (Ticket# LTK122130238257X)
02/17/14 04:34 PM
"support" <support@usagc.org>
To:
"Xxxx Xxxx" <xxxx@xxxxxxx.com>

Dear Xxxx Xxxx,
Thank you for contacting us!
We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within 5 business day.
To help track your inquiry we have generated a reference number. Your ticket code is LTK122130238257X. Please use this code in any further communication.
====== Your Inquiry ======
Team,
 
Please find below cancellation request for my last purchase (see previous email to Yulia).
 
My application number = "xxxxxxx". 
 
Thank you in advance.
 
Best Regards,
Xxxx Xxxx

#5 =========================================================================
USAGC
02/24/14 07:47 PM
"Irina Jonson" <IrinaJonson@usagc.org>
To:
"xxxx@xxxxxxx.com" <xxxx@xxxxxxx.com>
Уважаемый Xxxx!
Еще раз просмотрев ваше заявление было принято решение ,
вернуть вам 488.93 евро на вашу банковскую карту,
за оплату эмиграционного пакета!
 Полностью ваша аппликация не может быть отозвана !
По регламенту компании анкета которая находится в статусе "завершена" не ,может быть отозвана ,
кроме того истекли 14 бизнес дней с момента ее активации когда вы могли отозвать ее!
данная сумма поступит вам на карту до 14 рабочих дней!
krakiras
New survivor
 
Posts: 5
Joined: Thu Mar 06, 2014 2:13 pm

Re: USAGC.org Green Card lottery scam

Unread postby SlapHappy » Thu Mar 06, 2014 6:08 pm

Above post Google Translated to English:

#1

Green Card 01/29/14 04:16 PMLess info yuliasimpson@usagc.com To: xxxxxxx@xxxx.com
Hello Xxxxx Xxxxx,

To complete your registration programa Green Card, click on this link:

http:/ /74.217.224.194/step1.aspx

After completing necessarily send a completion message by email regisratsii

Sincerely
Julia

http:/ /www.mygreencard.com
==

#2

Payment confirmation for Xxxx Xxxx 01/29/14 04:23 PMLess info "USAGC.ORG" <Payment-confirmation@usagc-mail.org>
To:
Xxxx Xxxx

Payment Confirmation USAGC Organization
Office # 1793
14781 Memorial Drive
Texas, USA
E grateful for the confidence the organization USAGC and submit an application and receive Mr. Green car you .

Please check e hedgehog information boards and the application:
Application Number : xxxxxxxxx
Password : xxxxxxxx
Type of Application : xxxxxx
payment date : 29/01/2014 13-23-08
Total years : x
Payment will be shown as *: http:/ /www.USAGC.org or Green Card or
YEKE * http:/ /www.USAGC.com
VIP Membership : Yes
* With the help of our commission payment descriptor appears in the statement of your credit ka mouth
Please log in to apply here and make sure that all the data and photos are updated correctly.

For any clarification in E , please, contact us aytes anytime widely regarded as one of the following ways :
Tel: 1-866-243-4612
E . Mail : support@usagc.org
New - Live chat with our agent
Sincerely,
Support team USAGC
http:/ /www.usagc.org click here to chat

According to our zapisya m, you have subscribed to the organization with Ait 13-23-08 29/01/2014
If you no longer wish to receive our messages of , click here
or send your request to the postal address :
USAGC Organization Office # 1793 14781 Memorial Drive Houston, TX 77079 USA
==

#3

Green Card Info
01/29/14 04:25 PM
Less info
yuliasimpson@usagc.com
To:
xxxxx@xxxxxxx.com

Hello Xxxx Xxxx,
The program will provide you the best position, as well as the best chances to win the AMERICAN GREEN CARD.
In addition, the program will assist you with the following benefits:
The 4 years Premium Membership :
* Guaranteed 4 years of participation in the governmental program.
* Personal care on your application with A personal Agent.
---------------------------------------------------------------------------------------------------------------------------------------------
Please remember to update your application online if any of the following information changes:
Marital status, children, education level, and all contact information (e-mail, telephone, home address).
*THIS IS IMPORTANT FOR YOUR WINNING NOTIFICATION*
---------------------------------------------------------------------------------------------------------------------------------------------
LOG IN Information - You can now enter to our website as a Member and change your Details of your Application only if you need.
Website address to log in: www. usagc.org
User name: xxxx@xxxxxxx.com
Password: xxxxxxxx
Please attach your application number which is "xxxxxxxxx" when you send them.
Payment information:
1. Payment by credit card Visa Card
2. Total sum: Application 328€
3. Payment collected by: Usagc.org
http:/ /www.mygreencard.com
Compositional rules for the photos:
1. The photo must be personal (each family member with his own photo). Group photos are not allowed.
2. Face and body must be in focus and facing the camera and the eyes should be looking directly to
the camera. Dark or patterned backgrounds are not acceptable. (white background)
3. The head should not be tilted up, down or to the side, and should cover about 50% of the area of the photo.
4. The background must be neutral, light-colored background (white background).
5. Sunglasses or other paraphernalia that detracts from the face are not allowed.
6. Hats or other head coverings are not allowed (unless due to religious beliefs).
7. Photos of military, airline or other personnel wearing hats are not allowed.
8. The image MUST be in color.
Thank you for your time and effort. Please send these photos within the next 1-2 weeks.


Best regards,
Yulia
USAGC Supervizor

It was lovely speaking with you, we wish you the best of luck and hope to see you here in America as soon as possible, all the best.

Tel: +1 - 866 - 243 - 4612
Fax: +1 - 202 - 318 - 4492
Office # 1793
14781 Memorial Drive
Houston, TX 77079
USA
USAGC Organization
Making your American dream comes true...
http:/ /www.usagc.org
************************************************************************************
This footnote confirms that this email message has been scanned by
PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses.
***********************************************************************************


#4
==
Acknowledge: Fw: Re: The U.S Immigration Package (Ticket# LTK122130238257X)
02/17/14 04:34 PM
"support" <support@usagc.org>
To:
"Xxxx Xxxx" <xxxx@xxxxxxx.com>

Dear Xxxx Xxxx,
Thank you for contacting us!
We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within 5 business day.
To help track your inquiry we have generated a reference number. Your ticket code is LTK122130238257X. Please use this code in any further communication.
==

#5

USAGC
02/24/14 07:47 PM
"Irina Jonson" <IrinaJonson@usagc.org>
To:
"xxxx@xxxxxxx.com" <xxxx@xxxxxxx.com>
Dear Xxxx!
Once again looking at your statement, it was decided
you back 488.93 euros on your bank card
for the payment of emigration package!
All your application can not be revoked!
According to the regulations of the company profile which is in the status "completed" not be withdrawn,
moreover expired 14 business days from the date of activation when you could withdraw it!
This amount will come to you on the map up to 14 working days!
If anyone asks you for money on the Internet they are always a scammer, 100% of the time.
Blackmail Scammed? Go here: https://www.scamsurvivors.com/blackmail/#/
FAQ viewtopic.php?f=3&t=19
Victim of a scam? Go here: https://scamsurvivors.com/forum/viewtop ... =3&t=26504
User avatar
SlapHappy
Retired admin/co creator
 
Posts: 44968
Joined: Tue Apr 17, 2012 5:18 am
Location: Just a face in a magazine, watching you post your scammer's details.

Re: USAGC.org Green Card lottery scam

Unread postby SlapHappy » Thu Mar 06, 2014 6:17 pm

Fax: +12023184492
Bandwidth.com VoIP in Washington, DC
Redirected VOIP telephone number.

+18662434612
Toll free

+902164116027
Number billable as geographic number
Country or destination Turkey
City or exchange location Istanbul (Anatolia)
If anyone asks you for money on the Internet they are always a scammer, 100% of the time.
Blackmail Scammed? Go here: https://www.scamsurvivors.com/blackmail/#/
FAQ viewtopic.php?f=3&t=19
Victim of a scam? Go here: https://scamsurvivors.com/forum/viewtop ... =3&t=26504
User avatar
SlapHappy
Retired admin/co creator
 
Posts: 44968
Joined: Tue Apr 17, 2012 5:18 am
Location: Just a face in a magazine, watching you post your scammer's details.

Re: USAGC.org Green Card lottery scam

Unread postby krakiras » Fri Mar 28, 2014 8:21 am

Team,

I'm glad to inform you that my tactic partially worked. USAGC.org returned money from second transaction. They still refuse to return the rest of the money and remove my personal data from their data base. But I will continue to push them.

In my case they returned money not due to my bank effort (unfortunately) but because I reported on USAGC.org to FBI (see my post above). And then I informed customer support that I did it. That I think made a difference. So my recommendation is to do the both: request change back from you bank and USAGC.org AND make official report and inform USAGC.org about it.

Hope it can help you to fight them if you was so unfortunate to be scammed!
krakiras
New survivor
 
Posts: 5
Joined: Thu Mar 06, 2014 2:13 pm

Re: USAGC.org Green Card lottery scam

Unread postby SlapHappy » Fri Mar 28, 2014 4:34 pm

Thanks for coming back and giving us an update. I'm sure others will be helped by your posts. :)
If anyone asks you for money on the Internet they are always a scammer, 100% of the time.
Blackmail Scammed? Go here: https://www.scamsurvivors.com/blackmail/#/
FAQ viewtopic.php?f=3&t=19
Victim of a scam? Go here: https://scamsurvivors.com/forum/viewtop ... =3&t=26504
User avatar
SlapHappy
Retired admin/co creator
 
Posts: 44968
Joined: Tue Apr 17, 2012 5:18 am
Location: Just a face in a magazine, watching you post your scammer's details.

Re: USAGC.org Green Card lottery scam

Unread postby krakiras » Tue Apr 01, 2014 11:18 am

Hi team,

New update. After my recent email to USAGC.org (I do contact them once per two weeks) I pointed put that my personal data are not deleted yet from their data base and not all my financial claims where satisfied. Besides I asked them to contact me exclusively over email and only in English so that I can report to FBI on their reaction directly without having to translate from Russian (as it was the case before).

Previously USAGC customer support team refused to remove my personal data but after I mentioned again that I continuously report on them to FBI and requested more convenient channel of communication -- they immediately agreed to remove personal data. Although I do not see the results yet -- but at least they agreed to do it.

Regards
Hope it helps.
krakiras
New survivor
 
Posts: 5
Joined: Thu Mar 06, 2014 2:13 pm

Re: USAGC.org Green Card lottery scam

Unread postby KBDP » Tue Jul 01, 2014 3:20 pm

Hi All

My husband and I subscribed to USAGC.org to enter us in the green card lottery, which they did. Two weeks ago they phoned us lead us to believe that we have won the lottery and that we should pay 2000Euro (don't ask me why since they are "based" in Texas) for legal fees and for an interview with the US embassy. We only paid a deposit of 1000Euro since 2000 Euros are R30 000 Rand (which is more than a month's salary for us). When we logged onto the US website we saw that we haven't won the lottery and requested them to cancel our order. They emailed us confirmation of our cancellation request as well as confirming that the parcel hasn't been sent yet.

Then they tried all trick stating that the parcel has already been sent or that we cannot cancel our order since the order was "tailored for our needs" (however it is impossible to tailor a package within a day based on someone's needs). We have sent them various of emails and have complained to the necessary authorities (as per the above reply) but everytime they just phone and tell us that they will give us our money back, but still nothing has happened yet!

What else can we do? I don't know how these people can sleep or live with themselves knowing that they took our whole year's savings and don't even care about it!
KBDP
New survivor
 
Posts: 1
Joined: Tue Jul 01, 2014 3:07 pm

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