I’ve been doing this antiscam thing for a long time. To give you an idea of just how long, I was in my mid 30s when I first started and now I’m getting close to being able to get over 50s life insurance. Suffice to say I (and in the same token those who have been by my side for a considerable percentage of it) have a lot of knowledge of both how scammers work and ways to fight back against them. Every so often we’ll receive a request for help relating to what we do. Most times the first conversation we have will be for maybe 20 or 30 minutes. Sometimes it can go on for an hour or so. In that time, we try to explain how the scams work, what we do, how we do what we do, dispel any common myths and try to give them a reasonable expectation of what can actually be achieved. It’s a lot to take in, and sometimes it may be too much to take in. There have been times when we’ve frightened people away. There have also been times when we’ve left people with their heads spinning from so much information. We don’t do this deliberately. Most of the time anyway. It’s incredibly hard to compress all those years’ worth of antiscam experience into a 30 minute conversation. Add in our passion for what we do, and the person on the other end of the line can be easily overwhelmed. Sorry, but not sorry. You speak to us and you’re going to get that passion, that desire to share as much information as possible and that dull ache in the back of your head when it all becomes too much. It’s all part of the package.